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Package

Logistics Automation Package

Keep your customers updated from order to door - without lifting a finger.

About this package

A complete delivery communication package for courier and delivery companies. Customers get real-time updates at every milestone, support questions are handled instantly, and your dispatch team sees everything in one place.

What it solves

  • Customer calls drop dramatically
  • Dispatches tracked in real time
  • Professional updates at every milestone
  • Failed deliveries reported and re-tried faster

Pricing

KSh 12,000setup
KSh 4,000/moper month

Includes setup, configuration, training and first month support.
Managed hosting, monitoring and maintenance included.

What's included

  • Automatic milestone notifications on WhatsApp
  • Out-for-delivery and delivered alerts
  • Delivery confirmation requests
  • Failed delivery escalation alerts
  • Dispatch status dashboard
  • Daily delivery summary reports

Automations included

This package bundles these proven workflows into one complete solution.

Frequently asked questions

Everything you need to know before getting started.

Does it work with our existing system?

We connect to your current dispatch sheet or delivery tracker, so nothing needs to be replaced.

What if a delivery fails?

The customer is notified, your driver is alerted, and the next available delivery attempt is scheduled.

Can we customise the message style?

Yes - brand voice, colours and tone are all configurable.

Do customers need to install anything?

No - everything goes to WhatsApp, which they already use.

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