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Reminders

Appointment & No-Show Reminders

Cut no-shows by reminding every client automatically before their appointment.

WhatsApp Business APISMS GatewayGoogle CalendarGoogle SheetsGmailTwilio
Support and reminders being sent to customers on a phone

Problem

No-shows burn time and money. Manual reminder calls are tedious, get forgotten, and leave already-open slots empty.

Solution

Automatic WhatsApp and SMS reminders at the right moments, one-tap confirm or reschedule, and automatic slot re-opening when a client cancels.

Benefits

  • Fewer empty appointments
  • Staff stop making reminder calls
  • Clients confirm or reschedule in one tap
  • Clear picture of daily attendance

How it works

Reminder flow from trigger to result.

Trigger + Result

Appointment Logged->24h Reminder Sent->1h Reminder Sent->Client Confirms->Attendance Updated

Key features

Everything this automation handles, automatically.

Features

  • 24-hour and 1-hour reminder messages
  • WhatsApp + SMS delivery
  • One-tap confirm / cancel
  • Cancellations open the slot automatically
  • Rescheduling requests routed to staff
  • Attendance rate report

Pricing & delivery

KSh 3,500setup
KSh 1,500/moper month

Delivery: Typically live in 3-7 days after a short consultation.
Includes one-time setup, training, hosting, monitoring and maintenance.

Who it's for

Industries and business types that benefit most from appointment & no-show reminders.

Frequently asked questions

Do reminders work with SMS too?

Yes. We can send on WhatsApp, SMS or both, so clients who are not on WhatsApp are still covered.

Where do clients confirm?

They simply reply in the WhatsApp chat - a confirmation is logged and your schedule updates automatically.

Can reminders be branded for our business?

Fully. Messages go out in your business name with your tone and wording.

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